Terms and Conditions


Prices and shipping costs

Prices are inclusive of VAT . The shipping costs depend on the amount of goods ordered and the mode of shipment and will be clearly informed before submitting your order.
From an order value of EUR 40.00 delivery within Germany is free shipping ! .
 Fully versandkostenfreie periods are specially announced .

conclusion of contract

The presentation of products in our online shop is not a legally binding offer, but a non - catalog dar yet .
" Complete Order " after entering your personal data and click the button in the final step of the ordering process enter a binding order for the goods in your shopping basket. The confirmation of the order follows immediately after sending the order. The purchase comes with our delivery confirmation or delivery of goods . If you do not receive delivery confirmation from us within 2 weeks, you are no longer bound to your order .
The details of the delivery are not binding , unless a fixed delivery date has been agreed .

 treaty text

The contract text is stored. You can use the general terms and conditions at any time on this page and save it to your computer. The actual order as well as the general conditions of contract will also be sent via email .


The estimated delivery time , please refer to the product description. If there are no data , the delivery for orders is within 30 days .

partial deliveries

We are entitled to make partial deliveries , as it is reasonable for you. Additional shipping costs unless an express agreement.


 Retention of title

The goods remain our property until full payment .



You can cancel your contract (eg letter, fax, e- mail ) or by returning the goods within two weeks without giving reasons in text form, unless you have acted in the exercise of your commercial or independent professional activity (orders placed by entrepreneurs) . The period begins with receipt of the goods and a detailed instruction in text form. The revocation period is sufficient to send the revocation or the goods. The revocation must be sent to:

Butter & Cream Publishing Company Ltd / shipping - . Wörthstr.15 , 24116 Kiel


 consequences of revocation

You have to bear the cost of returning the goods if the delivered goods ordered corresponds and if the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a contractually have produced agreed partial payment .

 In the case of an effective return the mutually received benefits are to be returned and any benefits ( eg usage advantages) . For the deterioration of the thing you must pay compensation only to the extent the deterioration is due to a deal with the matter, beyond testing the properties and functioning . By "testing the properties and functioning" refers to the testing and evaluation of the goods , as it is possible and customary in a retail store.


 The right does not apply to

Goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable because of its nature for a return or spoil quickly or whose expiration date has passed,
Audio or video recordings or software if the delivered data carriers have been unsealed by you ,
Newspapers , magazines and journals .


The warranty is subject to the statutory provisions. Information about any additional manufacturer's warranties , please refer to the product documentation.
You can contact our Customer Service Monday - Friday 11:00 - 16:00
by phone : 030 / 61,621,551
and via mail : butter -and- cream.kundenservice @ gmx.com
 Should one or more provisions of these Terms is invalid , this shall not affect the validity of the entire contract . The ineffective provision shall be replaced by the relevant statutory provision -

 For all disputes arising from the contract, the law of the Federal Republic of Germany under exclusion of the UN Sales Convention (CISG ) .